30-Day Returns and Exchanges
We want you to feel comfortable in your Love my style too clothing. You may request a return or exchange within 30 days after your order is delivered. We accept eligible items when the size or style is not right, and we also help if an item arrives damaged, defective, or different from what you ordered.
Eligibility and Exceptions
For a change-of-mind return or exchange, dresses, tops, and blouses must be unworn except for trying on, unwashed, unaltered, and free of stains, odors, and damage, with original tags attached and original packaging where available. Include your order number or proof of purchase. Items worn beyond trying on, washed, altered, or damaged after delivery are not eligible for a change-of-mind return. These conditions do not limit your rights for faulty or incorrectly supplied items.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If, for example, a dress has a torn seam or you receive the wrong blouse, contact us with your order number, a description, and clear photos when possible. We will review the issue and arrange an appropriate return, replacement, or refund. Please contact us before sending the item so we can assist.
How to Return an Item
- Within 30 days of delivery, email info@lovemystyletoo.com with your order number, the item, and the reason for your return.
- We will reply with return instructions. Pack the item securely with your order information.
- Send it using a trackable service to: Love my style too, 424 W Harding Way, Stockton, CA 95204, United States. Keep the tracking receipt until your return is resolved.
- After the return arrives, we will inspect it and notify you of the outcome.
How to Exchange an Item
- Within 30 days of delivery, email us your order number, the item you wish to exchange, and your preferred replacement size or style.
- We will check availability and send instructions. Pack and return the original item to Love my style too, 424 W Harding Way, Stockton, CA 95204, United States, using a trackable service.
- After receiving and inspecting the return, we will arrange the replacement if available. If it is unavailable, we will contact you to discuss a refund or another available option. Any difference in price will be communicated before an exchange is completed.
Return and Exchange Shipping Costs
If an item arrives damaged, defective, or incorrect, we cover reasonable return shipping and provide return instructions; we also cover shipping for an approved replacement. For a change of mind or a different size or style, the customer pays the return shipping cost, and we cover shipping for an approved replacement sent within the United States. We do not charge a restocking fee.
Refunds
After we receive your return, we will inspect it and notify you whether the refund is approved. Approved refunds are processed to the original payment method within 5 business days after receipt. Once issued, funds typically appear within 5–10 business days, although the timing depends on your bank or card issuer. If a refund is delayed, check with your issuer and then contact us.
Order Cancellation
If you wish to cancel before your order ships, contact us immediately. Orders successfully canceled before shipment receive a full refund to the original payment method, with no additional handling fee. Once an order has shipped, it cannot be canceled and the applicable return and refund process applies.
Contact Us
Store Name: Love my style too
Address: 424 W Harding Way, Stockton, CA 95204
Phone: +1 209 430 0809
Email: info@lovemystyletoo.com
Opening Hours:
Monday to Tuesday: 9 AM–6:30 PM
Wednesday (Veterans Day): 9 AM–6:30 PM; hours might differ
Thursday: 9 AM–6:30 PM
Friday: 9 AM–5 PM
Saturday to Sunday: Closed
Pacific Time (Stockton local time)
Response Time: We respond within 24 hours.